FAQs

PRODUCT & MATERIAL

What materials are your jewellery made from?

Our jewellery is crafted from high-quality metals designed for durability and everyday wear. Each piece is finished for a premium look and feel, with attention to weight, polish, and detail. Material specifics are listed on every product page.


Will the jewellery tarnish or fade over time?

With proper care, our jewellery is designed to maintain its finish. Like all jewellery, exposure to water, chemicals, or friction may affect longevity, so we recommend removing pieces before showering, swimming, or exercising.


Is your jewellery suitable for everyday wear?

Yes. Our rope chains, Cuban links, and rings are designed to be worn daily while maintaining their structure and finish.


Is your jewellery waterproof?

Our jewellery is water-resistant, not waterproof. To preserve the finish and detailing, we recommend avoiding prolonged contact with water.


SIZING & FIT

How do I choose the right bracelet size?

Bracelet sizing guides are available on each product page. For a comfortable fit, measure your wrist and add 1–2 cm depending on how loose you prefer your bracelet.


How do I choose the right necklace length?

Necklace lengths vary depending on style and personal preference. Shorter lengths sit closer to the collarbone, while longer chains offer a more relaxed look. Each product page includes length details to help you choose.


What ring sizes do you offer?

Our Archangel rings are available in a range of sizes. A ring size guide is provided on the product page to help you find the best fit.


Are your rings adjustable?

No — our rings are designed for structure and durability and are not adjustable. Please check the size guide carefully before ordering.


DESIGN & STYLE

What is the difference between rope chain and Cuban link jewellery?

  • Rope chains feature twisted links for a textured, classic look.

  • Cuban links have flat, interlocking links for a bold, clean appearance.

Both styles offer different aesthetics while maintaining strength and durability.


What does the Archangel Michael ring symbolise?

The Archangel Michael ring represents protection, strength, and courage. It is worn as a symbol of resilience and conviction, making it more than just a statement piece.


Can I wear multiple pieces together?

Absolutely. Rope chains and Cuban links are designed to layer well, and our rings pair seamlessly with both bracelets and necklaces.


ORDERS & SHIPPING

How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery times depend on your location and chosen shipping method.


Can I track my order?

Yes. Once your order has been dispatched, you’ll receive a tracking link via email.


RETURNS & CARE

What is your return policy?

We accept returns on unworn items within the stated return period. Please ensure jewellery is returned in its original condition and packaging. Please refer to Returns & Exchanges page for more info.


How should I care for my jewellery?

To keep your jewellery looking its best:

  • Store it in a dry place

  • Avoid contact with, chemicals, and perfumes

  • Clean gently with a soft cloth


Is your jewellery suitable for sensitive skin?

Our jewellery is made with comfort in mind. However, if you have highly sensitive skin or known allergies, we recommend reviewing material details before purchasing.


Is your jewellery waterproof?

Yes — our jewellery is designed to be water-resistant and suitable for everyday wear. You can confidently wear it while washing your hands, in the rain, or during daily activities without worry.

Each piece is crafted using durable materials and protective finishes to help prevent tarnishing and maintain its appearance over time.

That said, to keep your jewellery looking its best for as long as possible, we recommend avoiding prolonged exposure to water, including swimming, showering, or contact with harsh chemicals such as chlorine, perfumes, and cleaning products.

With proper care, your gLacier Jewellery pieces are made to last, wear well, and age beautifully.


GIFTING & BRAND

Is your jewellery suitable as a gift?

Yes. Our pieces are designed to feel meaningful and timeless, making them ideal gifts for birthdays, anniversaries, or special occasions.


Does your jewellery come with packaging?

Yes. All orders are packaged securely to ensure they arrive safely and present well for gifting.


Why choose gLacier Jewellery?

We focus on strong design, meaningful symbolism, and everyday wearability. Each piece is created to be worn with purpose — not just for trend, but for longevity.